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Terms & Conditions


Welcome to the website operated by Krishi 360 LLP. Please take a moment to read these terms and conditions to understand how they apply to you the customer and your use of the website(WWW.KRISHI360.COM) and products that you may order online. By accessing or using any part of this website, you agree to be bound by these Terms & Conditions. You may not access the website or use any of the services if you do not agree to all the terms and conditions mentioned here.

Throughout the website, the terms "We" / "Us" / "Our"/ "Company" / "Krishi360" refers to Krishi 360 LLP and the terms "You" /"Your" / "Yourself" refers to the customer or users.

If you have any questions regarding Our Website, the terms, products or services, please contact us.

Online Registration

Registration as a user on the Website is free and does not oblige you to purchase anything. You must register with us before placing your first order online. Please register here.

Registration and/or use of Our Website constitutes your acceptance and agreement to be bound by the terms of Our Website. To register you will be required to provide certain personal information which is protected by Our Privacy Policy. When registering with us you will be required to provide an email address, phone number and a password which will be used as your username and password for the Website. Please keep your password private as we do not accept any liability or any damages suffered or losses incurred from the use or misuse of your account.


Product Images and Representation
Products images that are displayed in the website are representational, the actual Product delivered may be subject to variations in appearance, as Product packaging may differ.

Product Pricing, Availability and Delivery
The products displayed on the Website are subject to availability and will be delivered across India. Despite our best efforts some delivery addresses cannot be serviced due to unavailability of shipping/parcel services in those locations.
Delivery locations outside India is not accepted.

All prices displayed on the Website are valid and effective only in India for the day that they are viewed. Company reserves the right, without prior notice, to discontinue or change pricing or specifications of products and services offered on this Website without incurring any liability whatsoever.

We cannot guarantee availability of stock but will endeavor to produce/extract/source where possible to fulfil your order. Where items cannot be delivered, we will endeavor to contact the customer based on the information provided at registration, and offer either the option to cancel the order or reduce the quantities, where applicable. If we are unable to supply each and every item ordered or in the quantities ordered and cannot contact the customer, the customer nevertheless agrees to accept delivery and make payment for the items correctly delivered.

Inadvertent and Obvious Errors

Whilst all precautions are taken by the Company to provide the correct information on the website, in the event that we identify an inadvertent and obvious error in the price, product or service description, images and any other relevant content, company is not obliged to provide you with the affected product or service.

Company will make every effort to contact you to alert you of the error. In such circumstances you are entitled to cancel the purchase and we will provide a full refund for the amount paid.

Product Reviews

By submitting Product reviews to us, you represent and warrant that:
You understand you are participating in a public forum and that your submitted content and other personal information will be available to all other users of the Sites, the Community and potentially Third Party Sites.

When you submit a review, you agree to the following:

  • All review(s) submitted are accurate
  • Your review is original and was created by you
  • You are a resident of India; and are at least eighteen (18) years of age
  • You are currently a bona fide user of our Product(s) mentioned in your review.
  • The statements you make in your review reflect your true and honest opinion of and current experience with the item(s) which you are reviewing.
  • If your review refers to a potential fault that could be specific to the item you received, not the Product in general, Our Customer Service Team will be in touch to resolve it with you directly. In this instance, your review will not be published.
  • We do not publish reviews for Products that haven't been bought from us directly (i.e. from another retailer/ in another country).

Krishi360 shall have the right, but not the obligation, to pursue any one or more of the following actions with regard to your review(s):

  • We reserve the right monitor/review your review;
  • We reserve the right to edit your review - Krishi360 will correct any spelling and grammar issues if necessary, but won't change the original meaning;
  • By submitting a review to, you grant the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout Our marketing channels in any media;


Confirmation of Orders
Orders placed online constitute are subject to these terms. On receipt of your order we will send you an email describing the products and services you have ordered. These communications confirm we have received your order, but do not represent any acceptance of your offer to purchase products or services from us.

If for any reason you would like to cancel an order, this may be done by contacting us either by Phone or Email. Krishi360 reserves the right not to refund the delivery in respect of any late cancellations. Without prejudice to any other rights or remedies in law, Krishi360 reserves the right to cancel forthwith any sale and/or your registration in the event of your breach any of the terms.

Order Tracking
You can track the status of your order by logging into your account and by clicking on "Your Orders". We will also send you emails and/or SMSs to advise you on the progress of your order. You can call our customer care number.

A delivery fee will be charged for each delivery order placed by you. Krishi 360 works with multiple courier partners to deliver products to customers across India. Delivery may take up to 9 days based on delivery location. Should it be unavoidable for us to exceed these delivery times, you will be notified either telephonically or electronically.

Please arrange that you or your authorised representative, who is a responsible person, is available to accept your purchases at the delivery address and that appropriate access will be made available. Krishi360 have outsourced all deliveries and accordingly, cannot, to the extent permitted by law, be liable for any damage suffered or loss incurred by reason of any acts or omissions of the courier.

Delivery Confirmation
Krishi360 will indicate its acceptance of your order by delivering the products to you or allowing you to collect them, and only at that point will a contract between you and Krishi360 be completed. This is regardless of any communication from Krishi360 stating that your order or payment has been confirmed. Krishi360 will indicate its rejection of your order by cancelling it and, as soon as possible thereafter, refunding you for any amount already paid. Any products or services on the same order which have not been dispatched/delivered to you will not form part of that the contract between you and Krishi360. Delivery dates are estimates only, and as we process your order we will inform you if any products or services on your order turn out to be unavailable or delayed for any reason.

Damaged Goods
Should an item be damaged, please contact our Customer care immediately to arrange for the earliest convenient collection date. Please make a note on the delivery waybill of damages as well. Once the product is returned, the Product will undergo an assessment following which a decision be made on the replacement of the item or refund of the money.


Krishi360 will refund a purchase for the exact amount paid less the following:

  • Any delivery costs already incurred by Krishi360;
  • Any restocking fee for special orders
  • Refunds will only be processed onto the payment method that was used when the order was created, and into the account it was paid from.

A refund can take up to 10 business days to reflect in your account.

Intellectual Property

All intellectual property rights, including copyright, in all materials, including trademarks, logos, photographs, images, text and other graphics which form part of the Website are owned by Krishi360 alternatively Krishi360 is the lawful licensee thereof. Such rights are protected by both Indian and international intellectual property laws. All data and information communicated to or from the Website and/or any Website information as well as the database is the sole property of Krishi360.

Collection of Cookies

By using this site, you agree to Our Privacy and Cookies Policy. A cookie is a piece of information that is deposited on your computer's hard drive by your web browser when you use Our computer server. The cookies enable us to recognise you and give us information about your previous visits. Most browsers accept cookies automatically, but usually you can alter your settings to prevent automatic acceptance. If you choose not to accept cookies, this may disable some of the features of Our Website. The information that Krishi360 collect and may share with Our advertisers is anonymous and not personally identifiable. It does not contain your name, address, telephone number or email address.

Privacy and Cookies Policy

Krishi360 is committed to protecting your privacy. This privacy policy explains how Krishi360 collect customer information, how Krishi360 use it. If you have any questions concerning your personal information, please contact us our customer care.

Information Collected

When you use the Krishi360 website to browse or for online shopping, Krishi360 collect the details provided by you together with the information Krishi360 learn about you from your use of Krishi360’s Products or services and the transactions you undertake when visiting Krishi360’s stores, such as:

Basic Personal Details

When you create an online profile or shop online, Krishi360 ask you for basic personal details including:

  • your name and surname;
  • your email address;
  • your mobile number;

Krishi360 use secure, reputable and PCI-DSS certified payment processors. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, Krishi360 follow generally accepted industry standards. 

On occasion, Krishi360 will ask you to voluntarily provide additional information, for example:

  • Your opinion of Krishi360’s Products and services through feedback or Product reviews
  • Your communication preferences, including newsletters

We may collect additional information arising from your participation in promotions, events or competitions offered by us and information you provide when giving us feedback or completing forms. Krishi360 make use of various data enhancement services to ensure that customer data is as accurate as possible. Krishi360 also recruit new customers through collaborative campaigns.

We Use Cookies

Like many online service providers, Krishi360 uses cookies for the purpose of facilitating your use of Krishi360’s Sites and to find out how Krishi360’s service may be improved. Krishi360 use cookies and other technologies to collect and analyse information about you and your usage of Krishi360’s site to test, analyse, deliver, and personalize Krishi360’s content and the experiences you receive.

Cookies are small text files that are stored on your computer by your browser when you visit a website. You can find out more about cookies by visiting

Use of your Information

Krishi360 uses customer information to personalise its service and make communications more relevant to individual customers via mail, email, telephone, fax or in person. This includes direct marketing activities like promotional offers, news and information about Products and services that Krishi360 think will be of interest to customers. Krishi360 also contacts customers to obtain feedback that will help improve its Products and services and for operational reasons. Customers may occasionally also receive very carefully selected and relevant third party communications done in conjunction with ourselves.

Our website uses cookies for the following purposes 

Fraud prevention
We use fraud prevention cookies to monitor and prevent suspicious activity and fraudulent traffic.

Functional cookies are used to provide basic functionalities when using Krishi360’s Site, such as the possibility to set your preferences or to remember your previous delivery addresses.

We use these cookies to monitor Site performance. This allows us to provide Krishi360’s visitors with a high quality experience by quickly identifying and fixing any issues that arise. For example, Krishi360 might use performance cookies to track error messages, and to determine improvements to Krishi360’s Sites.

We use analytical cookies to optimise Krishi360’s service. For example, to optimise the usability of Krishi360’s website by AB-testing, to make the website more user-friendly and to analyse how you use Krishi360’s service. Krishi360 use cookies to help us understand Krishi360’s audience and the success of advertising campaigns. Krishi360 also use analytical cookies to stop bots and malicious behavior like spam. When Krishi360 use analytical cookies, this could include third party cookies. These third party analytical cookies process personal information.

We use advertising cookies for commercial, editorial and promotional purposes. With these cookies, your internet and surfing behavior can be followed over various domains and websites. Advertising cookies are often placed by third parties. For example, if you read a number of articles on food on other sites, you would see more food-related advertisements as Krishi360 have inferred that you are interested in this topic. You may also see advertisements for Krishi360’s Products and services on other websites if you have previously visited Krishi360’s Sites. Krishi360 use cookies to understand what advertisements you have been shown, or clicked on, and to present you with advertisements that are more relevant to your interests.

Krishi360 does not have access to or control over (personal data collected via) these cookies or other features that advertisers and third parties may use. Our Privacy & Cookie Policy is therefore not applicable to these cookies, and Krishi360 refer you to their Privacy Statements to read how they handle your data. Krishi360 may collect additional information arising from your participation in promotions, events or competitions offered by us and information you provide when giving us feedback or when you complete forms. Krishi360 make use of various data enhancement services to ensure that customer data is as accurate as possible. Krishi360 also recruit new customers through collaborative campaigns with third parties.

Some cookies are associated with your account. Other cookies are not tied to your account but are set on a browser or device. There are two broad categories of cookies:

Persistent cookies
Persistent cookies remain on your device until deleted manually or automatically.

Session cookies
Session cookies remain on your device until you close your browser when they are automatically deleted.

Our authorised staff and specific third party suppliers serving the direct marketing industry have access to the information for the purposes described above. Tasks of these third party companies and individuals include database and storage management, payment processing, analytics and general improvements of the service. When Krishi360 cooperate with third parties and they process your personal data on Krishi360’s behalf, Krishi360 make sure your personal data will be handled with the same integrity and security.

Krishi360 is committed to protecting customer privacy and does not sell or disclose information to anyone for purposes other than as outlined above, unless legally obliged to do so. Customers are afforded the opportunity to easily opt out of any specific communication channel should they wish to.